Terms & Conditions
These Terms & Conditions ("Terms") govern your use of the FloorGuide website, services, and AI-powered tools (collectively, the "Service"). By accessing or using FloorGuide, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the Service.
1. Our services
FloorGuide provides informational content, AI-powered guidance, and optional connections to third-party flooring installation professionals.
You agree to use the Service only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or third-party rights.
You may not:
- Use the Service for fraudulent or misleading purposes
- Attempt to disrupt or interfere with site functionality
- Scrape, reverse engineer, or misuse the platform or chatbot
- Submit false or misleading information
2. No professional advice
FloorGuide provides general informational guidance only.
Any information provided through the website or AI chatbot is not intended to be professional, legal, financial, or construction advice. FloorGuide does not guarantee outcomes, pricing, timelines, or results related to flooring installation projects.
You should always consult directly with licensed professionals before making decisions related to home improvement or construction.
3. AI & chatbot interactions
FloorGuide uses AI-powered tools to provide guidance and respond to user inquiries.
You acknowledge and agree that:
- AI responses are generated automatically
- Responses may not always be complete, accurate, or current
- AI outputs should not be relied upon as definitive advice
FloorGuide may review chatbot interactions to improve performance, quality, and user experience, in accordance with our Privacy Policy.
4. Third-party service providers
FloorGuide may offer the option to connect users with third-party flooring installation professionals.
FloorGuide:
- Does not perform remodeling services
- Does not employ or supervise contractors
- Does not guarantee the quality, pricing, or availability of third-party services
Any agreement, communication, or transaction between you and a third-party provider is solely between you and that provider. FloorGuide is not responsible for disputes, damages, or outcomes arising from third-party interactions.
5. Intellectual property
All content on FloorGuide, including text, graphics, logos, designs, and software, is the property of FloorGuide or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission, except for personal, non-commercial use.
6. User submissions
If you submit information, content, or feedback through the Service, you grant FloorGuide a non-exclusive, royalty-free right to use, reproduce, and analyze such content for the purpose of operating and improving the Service.
You represent that any information you submit is accurate and does not violate the rights of others.
7. Disclaimer of warranties
The Service is provided on an "as is" and "as available" basis.
FloorGuide makes no warranties, express or implied, regarding:
- Accuracy or reliability of content
- Availability or uninterrupted operation
- Results obtained through use of the Service
To the fullest extent permitted by law, FloorGuide disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of liability
To the maximum extent permitted by law, FloorGuide shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the Service.
FloorGuide's total liability for any claim arising from use of the Service shall not exceed the amount, if any, paid by you to FloorGuide for access to the Service.
9. Indemnification
You agree to indemnify and hold harmless FloorGuide and its affiliates from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.
10. Termination
FloorGuide reserves the right to suspend or terminate access to the Service at any time, with or without notice, if you violate these Terms or misuse the platform.
11. Governing law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which FloorGuide operates, without regard to conflict of law principles.
12. Changes to terms
FloorGuide may update these Terms from time to time.
Any changes will be posted on this page, and continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
13. Contact
If you have questions about these Terms & Conditions, please contact us through the form available on our website: floorguide.app/contact.